Services

Maintenance and repairs

We take a proactive approach to property care, ensuring your investment remains in excellent condition while minimizing costly repairs down the line. Our comprehensive maintenance and repair services include:

Tenant Relations and Legal Compliance 

We prioritize respectful, proactive tenant communication and ensure all actions align with Alabama’s landlord-tenant laws. Our approach is firm but fair, fostering long-term tenant satisfaction while protecting owner interests.

Owner Communication and Oversight 

We believe that strong communication builds trust. That’s why we prioritize keeping our property owners fully informed and actively involved in the decision-making process.

Team Integrity and Quality Assurance 

At CRM Property Management, we believe that the quality of service begins with the quality of the team behind it. That’s why we don’t just hire — we invest in people who reflect our core values: honesty, accountability, and attention to detail.

Our Services

Maintenance and Repairs

We prioritize respectful, proactive tenant communication and ensure all actions align with Alabama’s landlord-tenant laws. Our approach is firm but fair, fostering long-term tenant satisfaction while protecting owner interests.

 

  • Routine and Preventative Maintenance Coordination           

    • We schedule and oversee regular upkeep—such as HVAC servicing, filter changes, pest control, and seasonal inspections—to prevent small issues from becoming major problems.

  • 24/7 Emergency Response

    • Emergencies don’t keep business hours, and neither do we. Tenants have access to around-the-clock support for urgent issues like plumbing leaks, power outages, or HVAC failures, ensuring swift resolution and minimal damage.

  • Move-In and Move-Out  

    • We conduct detailed inspections before and after each tenancy. These include written documentation and photos to ensure accountability and fair handling of security deposits.

 

  • Vendor and Contractor Scheduling    

    • We coordinate with licensed and insured vendors for all maintenance and repair work. Every contractor is vetted for quality, reliability, and cost-effectiveness.

  • Follow-Up Inspections                   

    • To ensure quality after work is completed, we perform follow-up checks to ensure it meets our standards. If corrections are needed, we handle them—so you’re never left wondering if the job was done right.

 

Tenant Relations and Legal Compliance 

We prioritize respectful, proactive tenant communication and ensure all actions align with Alabama’s landlord-tenant laws. Our approach is firm but fair, fostering long-term tenant satisfaction while protecting owner interests.

 

  • Prompt Communication & Conflict Resolution

    • We respond quickly to tenant inquiries, concerns, or disputes, working to resolve issues before they escalate. Clear, respectful communication helps maintain a positive living environment and reduces turnover.

  • Lease Enforcement & Policy Reminders

    • We uphold the terms of the lease through consistent enforcement and send timely reminders about property policies to prevent repeat violations and encourage responsible tenancy.

  • Serving Notices

    • We handle the proper delivery of all required notices, including lease violations, rent increases, renewal offers, and non-renewal notices — all in accordance with legal timelines and documentation requirements.

  • Eviction Coordination

    • When eviction becomes necessary, we manage the process professionally and compassionately — from legal notice delivery through court filings and coordination with local authorities — ensuring every step is legally compliant and well-documented.

  • Legal Compliance

    • Our operations strictly follow Alabama’s landlord-tenant laws. We stay informed of changes in regulations and ensure your property management practices remain fully compliant, reducing liability and avoiding legal pitfalls.

Owner Communication and Oversight 

We believe that strong communication builds trust. That's why we prioritize keeping our property owners fully informed and actively involved in the decision-making process.

  • Transparent Updates on Property Activity

    • Regular reports and timely communication keep you in the loop about rent collections, tenant issues, maintenance requests, lease renewals, and overall property performance. No surprises—just clear, consistent updates.

  • Consultations on Rent Pricing and Property Strategy

    • We provide market analysis and strategic advice to help you set competitive rental rates, minimize vacancy, and increase long-term profitability. Your goals shape the decisions we recommend.

  • Project Coordination for Upgrades or Major Repairs

    • From scheduling vendors to managing timelines and budgets, we handle the heavy lifting for all improvement projects. Whether it's a full renovation or a system upgrade, we ensure it's done right.

  • Final Project Inspections Before Notifying Owners

    • Upper-level staff conduct a final review of all completed work before it’s presented to you. This ensures that everything meets our quality standards—and yours—before you get the final update.

Team Integrity and Quality Assurance 

At CRM Property Management, we believe that the quality of service begins with the quality of the team behind it. That’s why we don’t just hire — we invest in people who reflect our core values: honesty, accountability, and attention to detail.

Every new team member goes through a hands-on evaluation period where their work ethic, communication skills, and reliability are closely observed. During this time, they are mentored by experienced staff and receive regular feedback to ensure they meet our high standards.

No job is left unchecked. From routine maintenance to major repairs, every task is overseen by upper management. Before any owner is notified that work is complete, we personally inspect or verify the quality of the job to ensure it meets our expectations — and yours.

This layered approach to accountability ensures:

  • Consistent service across every property we manage

  • Fewer issues and callbacks

  • Peace of mind for owners, knowing their investments are in responsible hands

We don’t believe in cutting corners. We believe in doing things right the first time — and standing behind our work every step of the way.